Free UK delivery on orders over £70.00
We understand that sometimes you receive an item and it’s just not what you expected, or it just doesn’t fit, that’s fine. If you find that this is the case and would like to return the item, we ask that you do so within 14 days of receipt. It is important that you email us first to let us know at; firstname.lastname@example.org, so we know to expect the item here at;
Frank & Doll
203-213 Mare Street Studios
We are happy to offer an refund providing the item is in it’s original condition. Items bought in the sale, at a reduced price can exchanged for another product or a store credit.
All refunds, are at our discretion you may find it useful to refer to the short checklist below;
If you need to return something we insist;
For your own protection, we recommend that you send the goods using a delivery service that insures you for the value of the goods. Return shipping charges are non-refundable and are the full responsibility of customer. Your refund will be credited in the same manner and to the same account used to make the original purchase