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Terms and conditions

Terms & Conditions

Welcome to the FRANK AND DOLL.COM website terms and conditions.

The term “Frank and Doll”, “F&D”, or “Frank and” or “us” or “we” refers to the owner of the website whose registered office is Unit 107D 203-213 Mare Street Studios, Mare Street, London E8 3QE, Company Registration Number is 7573077 and date of incorporation is 23/03/11. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:


  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Privacy Policy 

The type of information we collect about you when you register on Frank and includes your name, email address, postal address and phone number.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). Your information will be kept securely. We will not sell your personal details for any reason. We may have to disclose information about you as required by law.

Copyright Policy 

This website and the material contained on the website is owned by or licensed to Frank and Doll LTD. This material includes, but is not limited to, the design, layout, look, appearance, product photographs and graphics.


  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
  • you may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Order Cancellations
Unfortunately we can’t stop an order from being delivered if it has already been dispatched. If you change your mind about your order after the point of delivery, you can return the unwanted items in accordance with this returns policy.