This website and our Terms and Conditions have been created for use within the United Kingdom and under UK law. Any goods or promotions not permitted under your local law are not offered to you.
It is your duty to read, understand and accept our Terms and Conditions before you purchase, as you enroll in a binding contract once the order is confirmed. We may change our terms and conditions without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes.
We are careful to ensure that the descriptions and specifications of our goods are correct when they are posted on our website. However, while the colour reproduction of the goods on our website is a close representation, we cannot accept any responsibility for any variation in colour caused by browser software or the computer system used by you.
Note that delivery periods are expected guide-lines, but we will not be held liable if your delivery takes longer. We will not be liable to you or be deemed to be in breach of the contract by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the goods ordered by you if the delay or failure was due to any cause beyond its reasonable control.
All payments are received securely via STRIPE and PAYPAL. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to, or does not for any reason authorise payment, then you will be notified of this immediately at the time of order.
We do not take responsibility if your credit/debit card is used fraudulently as a direct result of being used to buy from our website.
All prices quoted on this website are in pounds sterling, exclude delivery charges and are inclusive of UK sales tax (VAT) at the current rate. If custom or import duties are levied once the good reaches your destination country, you will be responsible for those charges or duties as we have no control over these charges and we cannot predict them.
Please read and obey the washing/care instructions of your purchased item. We will not be held liable if these are not followed. Will not issue a refund on goods if they are not followed.
This website and the material contained on the website is owned by or licensed to Frank and Doll LTD. This material includes, but is not limited to, the design, layout, look, appearance, product photographs and graphics.
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material
you may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.
Unfortunately we can’t stop an order from being delivered if it has already been dispatched. If you change your mind about your order after the point of delivery, you can return the unwanted items in accordance with this returns policy.